Privacy Policy
Last updated: March 26, 2026
Who We Are This Privacy Policy explains how Baseline LLC (“Baseline,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website at cleanbaseline.com (or any page that links to this policy) or use our online booking tools.
We are a veteran- and woman-owned residential cleaning company based in Tennessee. Our website lets you learn about our services, request information, and book cleanings. We take your privacy seriously and only collect the information needed to provide reliable service and respond to your requests.
Information We Collect We collect information in two main ways: directly from you and automatically when you visit the site.
- Information you provide: When you book a cleaning, contact us, or fill out a form, we may collect your name, email address, phone number, home address, and any notes or details about your cleaning needs.
- Booking information: When you use our Zenbooker booking widget, you enter details for your appointment. Zenbooker collects and stores this information on our behalf.
- Automatically collected information: We may collect your IP address, browser type, device information, and pages visited. This helps us improve the site and understand how visitors use it.
We do not collect sensitive personal information unless you voluntarily include it in booking notes.
How We Use Your Information We use the information we collect to:
- Process and confirm your cleaning bookings
- Communicate with you about appointments, changes, or reminders
- Respond to your questions or requests
- Improve our website and services
- Maintain records required for our business operations
We never sell your personal information to third parties.
How We Share Your Information We share information only as needed to provide our services:
- With Zenbooker, our booking platform, so they can process and store your appointment details.
- With our hosting provider (Kinsta) and essential service tools that help run the website securely.
- With trusted service providers who help us operate the site (for example, spam protection on contact forms). These providers are required to keep your data confidential and use it only for the purposes we specify.
We may also share information if required by law or to protect the safety and rights of Baseline or others.
Cookies and Tracking Technologies Our website uses cookies and similar technologies to make the site work properly, remember your preferences, and analyze traffic. You can manage or disable cookies through your browser settings. Some cookies are necessary for the booking widget to function.
Third-Party Services Our site includes the Zenbooker booking widget. When you use it, Zenbooker may collect and process your information according to their own privacy practices. You can review Zenbooker’s privacy policy at https://zenbooker.com/privacy.
We are not responsible for the privacy practices of third-party sites or tools.
Data Security We take reasonable steps to protect your information, including secure hosting and limited access to data. However, no online system is completely secure, so we cannot guarantee absolute security.
Your Rights You have the right to:
- Access the personal information we hold about you
- Request corrections if the information is inaccurate
- Ask us to delete your information (subject to any legal or operational requirements)
To exercise these rights, please contact us using the information below. We will respond within a reasonable time.
Children’s Privacy Our website is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy We may update this Privacy Policy from time to time. The “Last updated” date at the top tells you when changes were made. We encourage you to review the policy periodically.
Contact Us If you have questions about this Privacy Policy or how we handle your information, please reach out:
Email: info@cleanbaseline.com
Phone: (615) 918-4449